Q: Are you licensed, insured and bonded?
A: Yes, we are licensed to do business in the state of VA and we are insured and bonded in case of any liability incidents.
Q: Who will be cleaning my carpet, tile and grout, and or upholstery?
A: At this time you will be have the pleasure to meet and work with the owners of the company!
Q: What method will your company use to clean my carpet?
A: Our company use hot water extraction also known as steam cleaning to deep clean your carpet.
Q: What type of equipment will you use to clean my carpet, tile and grout, and/or upholstery?
A: Our company uses our top of the line truckmounted and portable machines to deliver the highest level of cleaning.
Q: How long will it take for my carpet to dry?
A: Carpet dry time depends on many variables like air circulation, but we try to have it dried within 3-6 hours.
Q: Do you offer any guarantees?
A: Yes, we offer a 100% satisfaction guarantee, so if you’re not pleased we will work until you’re satisfied!