Below, you will find answers to the most common questions that are presented to us!

Q: Are you licensed, insured and bonded?

A: Yes, we are licensed to do business in the state of VA and we are insured and bonded in case of any liability incidents.

Q: Who will be cleaning my carpet, tile and grout, and or upholstery?

A: At this time you will be have the pleasure to meet and work with the owners of the company!

Q: What method will your company use to clean my carpet?

A: Our company use hot water extraction also known as steam cleaning to deep clean your carpet.

Q: What type of equipment will you use to clean my carpet, tile and grout, and/or upholstery?

A: Our company uses our top of the line truckmounted and portable machines to deliver the highest level of cleaning.

Q: How long will it take for my carpet to dry?

A: Carpet dry time depends on many variables like air circulation, but we try to have it dried within 3-6 hours.

Q: Do you offer any guarantees?

A: Yes, we offer a 100% satisfaction guarantee, so if you’re not pleased we will work until you’re satisfied!